I have not received my photos and videos. I have tried to contact numerous times with no response or I've been hung up on. PLEASE BEWARE!!! Very unprofessional, made rude comments to wedding GUESTS, very unbusinesslike, has a negative track record with the BBB and other websites (please check them out for your own benefit), demanded more money on the day of the wedding for their own mistake, very unorganized!!! I would not recommend them. Our special day was a total disaster do to these people. Please take heed and DO NOT PAY IN ADVANCE!!!